Skills & Resources
People development skills and resources for leaders
Note: This collection contains direct links to leadership resources across multiple platforms, including LEARN, intranet-based materials, and public sources. Resources on intranet and LEARN require appropriate login credentials.
The Four Pillars of People Development
Four essential ways leaders develop people: individual mentoring and coaching, career guidance, and team inspiration. Click on each skill to explore resources!
Mentoring
An advisory approach focused on sharing experiences and life lessons from a more senior, experienced individual.
Coaching
A present- and future-focused partnership that fosters growth and behaviour change to enhance work effectiveness.

Career Development Conversations
A conversational process of managing learning, work, and transitions to support an employee's potential and career aspirations beyond their current role.

Group Engagement (Storytelling & Public Speaking)
Inspire, influence, and communicate effectively with larger audiences through compelling narratives and presentations.
Additional Resources
To further support your journey, we have curated a list of Civil Service College (CSC) courses on leadership effectiveness and change management for your consideration.
Leadership Effectiveness
Deepen your understanding of how to bring out the best in your people, create high-engagement environments, and foster open, growth-oriented leadership cultures.
CSC Courses (Physical):
No. | Title | Target Audience | Remarks |
1 | Multipliers: Bringing Out the Best in Your People (CR-P31BOBP) | Experienced Deputy Directors – Directors | Develop the ability to multiply the potential of your people rather than inadvertently diminishing it, giving them the space to grow in their current role and beyond. |
2 | Clear Leadership Course (CR-P31CLC) | Directors | Learn to lead in a way that creates high engagement, real alignment around decisions, and full commitment to the team's purpose — helping you build and sustain more effective partnerships with those you lead. |
3 | Empowering Teams through Psychological Safety (CR-P21ETPS) | Experienced Deputy Directors – Directors | Enhance your leadership impact by fostering a culture of psychological safety that drives team performance and innovation. |
4 | Team Leader Programme (DLP-E21TLP) | Deputy Directors and above | Move beyond managing teams by chance, and instead apply proven methodologies to build, coach, and sustain teams that are effective, adaptable, and ready to drive change in a complex and evolving environment. |
Videos/Podcasts:
Change Management and Transformation
Equip yourself with the skills to lead and support others through organisational changes, a crucial aspect of building resilient leaders.
CSC Courses (Physical):
No. | Title | Target Audience | Remarks |
1 | Multipliers for Leading Transformation (CR-P21MLT) | Directors and above, as well as Chief Executives/Deputy Secretaries who are new to their appointment and/or looking to lead transformation work | Equip senior leaders with practical frameworks and strategies to effectively drive and multiply the impact of organisational transformation efforts. |
2 | Leading & Transforming at scale: Building Blueprints for impact (CR-P31LTS) | Up to Senior Director level. For maximum effectiveness, the project team leader (e.g. Transformation Director) is encouraged to attend with key members of the transformation or change team. | Empower leaders to design and implement effective organisational transformations through practical frameworks, blueprint development, and team coaching. |
3 | Applied Change Management: Prosci® Change Management Certification Programme (CR-P11ACM) | Directors, Senior Directors, and team members involved in planning and leading change management initiatives | Equip teams with Prosci's® research-based methodology and tools to effectively plan, manage, and reinforce organisational change initiatives. |
4 | Leading & Stewarding Change (self-paced e-learning on Learn DC) (DLP-E11LSC) | Practitioners and/or middle managers | Equip leaders with essential skills and strategies to effectively initiate, manage, and sustain organisational change, drawing on insights from Public Service leaders and practitioners. |
CSC Courses (Virtual)
No. | Title | Target Audience | Remarks |
1 | Leading Your Team Through Change (CR-V21LTC) | Middle managers | Equip leaders to anticipate and drive change proactively, manage the people and emotional dimensions of transition, and build resilient, agile teams ready to embrace transformation and deliver sustainable outcomes. |
Insights from the ‘ILODecoded: Decoding Leadership & Organisation Development’ site:
https://go.gov.sg/csc-ilodecoded (WOG Intranet Sharepoint Access Required)
No. | Title | Link |
1 | Resources on Change and Transitions | Curated Resources on “Transitions and Change” |
Leadership Insights
The Real Grind Of Leadership (video + article)
Since joining the National Youth Council, Chief Executive David Chua’s leadership style has taken a different path. In this interview with Challenge, he opens up on his leadership journey and his experiences with Singapore’s youth. (Read here)

How To Be A Miserable Public Officer (article)
Permanent Secretary Chng Kai Fong shares five tongue-in-cheek ways to become a grumpy, self-serving public officer (and why you shouldn’t!). (Read here)

Share a Useful Resource
Came across a leadership tool, article, or resource that made a difference for you? Share it with the LBL team!
.png)