Skills & Resources
People development skills and resources for leaders
Note: This collection contains direct links to leadership resources across multiple platforms, e.g. LEARN, intranet-based materials, and public sources. Resources on intranet and LEARN require appropriate login credentials.
The Four Pillars of People Development
Four essential ways leaders develop people: individual mentoring and coaching, career guidance, and team inspiration. Click on each skill for resources!
Mentoring
An advisory approach focused on sharing experiences and life lessons from a more senior, experienced individual.
Coaching
A present- and future-focused partnership fostering growth and behaviour change to enhance work effectiveness.

Career Development Conversations
A conversational process of managing learning, work and transitions to support an employee's potential and career aspirations beyond current role.

Group Engagement (Storytelling & Public Speaking)
Inspire, influence, and communicate effectively with larger audiences through compelling narratives and presentations.
Additional Resources
To further support your journey, we have put together a list of CSC courses on leadership effectiveness and change management that you may consider.
Leadership Effectiveness
Deepen your understanding of how to bring out the best in your people, create high-engagement environments, and foster open, growth-oriented leadership cultures.
CSC Courses (Physical):
No. | Title | Target Audience | Remarks |
1 | Multipliers: Bringing Out the Best in Your People (CRMULTS) | Experienced DDs – Directors | Multiplying the potential of your people instead of accidentally diminishing it, thus giving them the space to grow in role and to the next level. |
2 | Clear Leadership Course (CRCLC) | Directors | Learning to lead in a way that creates high engagement, real alignment around decisions and full commitment to the team’s purpose. This will help leaders to create and sustain more effective partnerships with those they lead, subordinates and others in the organisation. |
Videos/Podcasts:
Change Management and Transformation
Equip yourself with the skills to lead and support others through organisational changes, a crucial aspect of building resilient leaders.
CSC Courses (Physical):
No. | Title | Target Audience | Remarks |
1 | Multipliers for Leading Transformation (CRMLTX) | Suitable for Directors and above as well as CE/DS who are new to the appointment and/or looking to do transformation work. | Equipping senior leaders with practical frameworks and strategies to effectively drive and multiply the impact of organisational transformation efforts. |
2 | Leading & Transforming at scale: Building Blueprints for impact (CRLTS) | Suitable for up to SD level. For maximum effectiveness of the programme, it is important for the project team leader (e.g. Transformation Director) to attend the programme with key members of the transformation team or change team | Empowers leaders to design and implement effective organisational transformations through practical frameworks, blueprint development, and team coaching. |
3 | Applied Change Management: Prosci® Change Management Certification Programme (CRACM01) | Suitable for Directors, Senior Directors, and team members involved in planning and leading change management initiatives. | Equips teams with Prosci's® research-based methodology and tools to effectively plan, manage, and reinforce organisational change initiatives. |
4 | Leading & Stewarding Change (self-paced e-learning on Learn DC) (ELSLC01) | Suitable for practitioners and/or middle managers | Equips leaders with essential skills and strategies to effectively initiate, manage, and sustain organisational change, drawing on insights from Public Service leaders and practitioners. |
Insights from the ‘ILODecoded: Decoding Leadership & Organisation Development’ site:
https://go.gov.sg/csc-ilodecoded (WOG Intranet Sharepoint Access Required)
No. | Title | Link |
1 | Resources on Change and Transitions | Curated Resources on “Transitions and Change” |
Leadership Insights
The Real Grind Of Leadership (video + article)
Since joining the National Youth Council, CE David Chua’s leadership style has taken a different path. In this interview with Challenge, he opens up on his leadership journey and his experiences with Singapore’s youth. (Read here)
How To Be A Miserable Public Officer (article)
Permanent Secretary Chng Kai Fong shares five tongue-in-cheek ways to become a grumpy, self-serving public officer (and why you shouldn’t!). (Read here)

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