LX Leader

Tan Shu Xiang - Director, Planning and Customer eXperience (PCX), MOM

Sector

Social

Economy Building

Central Administration - Communications

Central Administration - Service Delivery

Area of Expertise/Experience

Innovation and Change Management

Policy Development and Strategic Sensemaking

Communication and Stakeholder Management

Seniority

Directors to Assistant/Deputy Chief Executives

16 years of public service experience mainly in workforce planning and management issues, covering domains from policy, operations, engagement, enforcement, to the latest in service delivery and strategic planning.

Click here if you wish to connect!

Background & Key Achievements

Started out in the Ministry of Manpower (MOM) looking at improving the productivity of our economy, before being seconded to the Ministry of Home Affairs (MHA) to contribute to critical infrastructure protection. Took a study break at Oxford, before returning to MOM to develop the jobs and skills agenda for our workforce and ensure a level and fair playing field for employers hiring foreign workers through effective enforcement. In the midst of these experiences, I also had the chance to be involved in COVID operations and learnt how to overcome challenges during a crisis. Currently with the Tripartite Alliance Limited (TAL), an entity set up by the tripartite partners (MOM, NTUC and SNEF) to promote fair, responsible and progressive employment practices.

How Can I Help

Happy to connect over coffee or meal to share my experiences if you think I could be of help!

Other Professional Profiles

https://linkedin.com/in/shu-xiang-tan-87b964100