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Wong Hefen - Director, Work Pass Integrated Systems Programme Office and Customer Systems and Experience, Work Pass Division, MOM

Areas of Expertise/Interest/Experience: Employee Engagement, Service Delivery

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Hello! I am a mum of two little girls, passionate about service delivery and making things work for users.

I currently oversee the work pass systems in MOM, and have done policy and corporate postings in MOM, MOF and GovTech. I also worked in the UK Behavioral Insights Team in London and was a research fellow with Parsons School of Design DESIS Lab and Public Policy Lab in NYC.

Happy to connect and chat!

Sectors of Government that I am familiar with: Economy Building, ICT&SS