LX Leader

Chng Yi Ken - Director (Customer Operations), Work Pass Division, MOM

Ministry

MOM

Areas of Expertise/Interest/Experience: Policy Development, Operationalising Policies, Engagement and Mobilisation of Stakeholders, Capabilities & Instincts to work as Whole-of-Government

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Largely been in MOM, managing teams across various functions:

- Industry engagement (Workplace Safety and Health);

- Policy developments (Foreign Manpower Management);

- Ops Policy/ Data Admin

- Ops (policy implementation)

Also did a stint at the Municipal Services Office, overseeing teams that work with Govt agencies to address grey cases and pilot new ways of managing municipal services.

Keen to share my experiences and learn from others.